Germany's best dealer

In online and stationary trade.

Germany's best dealer

The PLUS X AWARD, the world’s largest innovation prize for technology, sport and lifestyle, awards seven established seals of approval for innovation, high quality, design, ease of use, functionality, ergonomics and ecology, as well as special awards at regular intervals to draw attention to particular achievements by brands and companies.

With the awards “Germany’s Best Retailer” and “Germany’s Best Online Retailer”, the PLUS X AWARD rewards retailers who have achieved the highest general customer satisfaction in both stationary and online retail. Through these important consumer surveys, a total of 99 retailers have been identified since 2017 and awarded the seals of quality “Germany’s Best Retailer” and “Germany’s Best Online Retailer”.

PLUS X AWARD

“Looking at today’s market situation, especially the constantly growing range of products and purchase options, the strong and fast focus on the customer’s wishes has the highest priority. Parameters such as product range design, quality, infrastructure, customer-oriented service and attractive pricing are important prerequisites for maximum customer satisfaction in both online and stationary retail. In this respect, the market landscape has developed very positively in recent years in favour of the end consumer, for whom online retailing in particular has become increasingly popular due to the convenience of ordering from home and delivery to the doorstep. As a project to protect and strengthen brands and retailers, we now want to use the “Germany’s Best Retailer” and “Germany’s Best Online Retailer” seals of approval to focus precisely on those retailers who take these influencing factors into account and excel in terms of maximum customer satisfaction.”

Donat Brandt, President of the PLUS X AWARD

The winners in stationary retail 2023

The “Germany’s Best Retailer 2023” award is based on a survey conducted by the German Institute for Product and Market Evaluation, which ran until January 16, 2023. The survey evaluated 8,058 valid votes. This made it possible to identify a total of 48 retailers who received the award.

The winners in stationary retail 2022

The award “Germany’s Best Retailer 2022” is based on a survey conducted by the German Institute for Product and Market Evaluation until 7 February 2022. During the survey, 8,058 valid votes were evaluated. This made it possible to identify a total of 48 retailers who were awarded accordingly.

The winners in online retail 2020

The award “Germany’s Best Online Retailer 2020” is based on a survey by the German Institute for Product and Market Evaluation. In the survey, 5,629 valid votes were evaluated. This made it possible to identify a total of 20 retailers who were awarded accordingly.

The winners in stationary trade 2017-2021

The award “Germany’s Best Retailer 2021” is based on a survey conducted by the German Institute for Product and Market Assessment in May. In the survey, 6,508 valid votes were evaluated. This made it possible to identify a total of 49 dealers who were awarded accordingly.

The award “Germany’s Best Retailer 2020” is based on a survey conducted by the German Institute for Product and Market Evaluation in May. In the survey, 6,312 valid votes were evaluated. This made it possible to identify a total of 49 dealers who were awarded accordingly.

The award “Germany’s Best Retailer 2019” is based on a survey conducted by the German Institute for Product and Market Evaluation in January. In the survey, 2,012 valid votes were evaluated. This made it possible to identify a total of 40 retailers who were awarded accordingly.

The award “Germany’s Best Retailer 2018” is based on an online survey that took place in the period from 1 to 31 January 2018. In the survey, 3,089 valid votes were cast. This made it possible to identify a total of 39 dealers who were awarded accordingly.

The “Germany’s Best Retailer 2017” award is based on an online survey that took place in the period from 1 February to 31 March 2017. A total of 1,487 votes were cast in the survey. This made it possible to identify a total of 32 retailers who received the corresponding award.

The winners in online retail 2020

The award “Germany’s Best Online Retailer 2020” is based on a survey by the German Institute for Product and Market Assessment. In the survey, 5,629 valid votes were evaluated. This made it possible to identify a total of 20 retailers who were awarded accordingly.